Do you ship to APO/FPO locations?
USPS is the only entity that can deliver packages to APO, FPO, and DPO a...
Do you ship to Hawaii or Alaska?
Unfortunately, we do not ship Cocoon products to Hawaii or Alaska.
Where is my mattress shipped from?
Currently, all of our mattresses ship from our Belmont, Mississippi faci...
Do you ship internationally?
Unfortunately, we do not ship or process orders for US Territories and i...
Can I change my delivery information after placing my order?
Call us at 888-818-4039. In some cases, we can change your delivery addr...
Do I have to be home for delivery?
For most orders, UPS will leave the box at your front door. If you have ...
Can I have my order shipped faster? Can I request Saturday delivery?
Unfortunately, expedited shipping is not currently available.
Will I receive a tracking number?
Once your order ships, you should receive an email with tracking. Our ma...
How long does it take to receive my mattress or foundation after I order?
It can take a couple of business days to process a Cocoon™ by Sealy, but...