Welcome to Cocoon Support
Cocoon™ by Sealy Support is here to help. Browse frequently asked questions, check your order status and more.
Recommended Articles
How long can my Cocoon™ mattress stay compressed in its box?
We recommend unboxing your Cocoon™ mattress as soon as possible. Do not leave your Cocoon™ mattre...
Can I return my mattress?
Yes! If you’re not in love with your new Cocoon™ by Sealy mattress, we’ll give you your money bac...
Can I return my foundation?
If we can’t find a way to make you happy, we’ll give you your money back. We’ll arrange to pick u...
Can I return my Sealy® Sleep Bundle?
Given the personal nature of the Sealy® Sleep Bundle, we only accept returns if the item is damag...
Can I return my Ease power base?
While we do not accept returns on Sealy Ease power bases, we stand by their quality with compelli...
How do I start a return?
You can start a return online here. You can find the full return policy here.