Pillows, toppers, power bases, foundations, and accessories are *non-returnable*
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Ex. P18716022573
The Ease Power Base and Chill Bundle are non-returnable.
The serial number is 11 digits long and found on the law tag located at the head of the mattress. It typically starts with an A or D and is near the bottom, below the barcode.
Please note, donating is generally the fastest option. If selected, a Proof of Donation receipt must be submitted before we can process your refund.
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